Holiday Inn Almaty by IHG

The staff was wonderful. Very helpful and accommodating. They guided us to places to visit and helped us change rooms when we wanted more space with our kids. Location is very cental and easy to walk around, with a big mall just opposite to it. The view is not bad too, you can see the mountains.

everything was fine - amenities, service, stay. Bartender Aisultan from the bar - coolest guy ever!

The hotel has a great location across the Forum Mall & walking distance of a few restaurants. Rooms were spacious and clean with housekeeping staff prompt in cleaning the rooms every day. The reception staff was helpful with taxi booking. The breakfast buffet was sumptuous with cereals, porridge, eggs, sausages, bread, bakery items, juices, milk and tea being there every day along with the accompaniments like butter, jams and other spreads.

Restaurant was quite nice; Staff were very friendly; did great job!

Great location, most helpful staff, Tamar was great, so were the other front desk staff. Bar service and Resturant needs more choice in the menu.